2) BOOKINGS CONFIRMATION
All booking are required through your local travel agent or tour operator only. Direct bookings from passengers will not be entertained

Exact number of passengers, including babies and children should be advised on your booking request. Passengers names with relevant ages for children need to be mentioned clearly to qualify for child discounts where applicable. Service providers reserve the right to inspect child(s) proof of age.

For Coach Tour : Every effort will be made to provide confirmations within 24 hours whenever possible. This maybe subject to delay over weekends - Saturday & Sunday and bank holidays. All confirmations will be on time limit until a deposit or full payment is received.

ITINERARIES & TOUR CONTENT.

We reserve the right to change itineraries due to weather conditions and other unforeseen events. As far as possible the printed itineraries will be adhered to.

Hotels listed under each tour will be used as far as possible. Although no changes are anticipated we reserve the right to change hotels where deemed necessary or advisable. Similar category of hotels will be provided wherever possible in event substitution of accommodation.

We reserve the right to cancel any tours due to sufficient demand. Every effort will be made to offer alternative tours or refund the full amount without any further liability.

One piece of luggage is allowed per person.

PASSPORTS & VISA.

Each passenger is responsible for their passport and visas'. A valid passport and current visa's are required for tours. Please check with your travel agent. In case of difficulties caused due to non provision of valid passport & visa and the passenger is unable to continue the tour it will be deemed as a cancellation of tour without any refund.

A refundable deposit, payable directly by client on/or before arrival will be required by apartment companies against telephone and fax charges, other services, damages and/or breakage. It is recommended that the clients pay these by their credit cards where ever possible.

Certain apartments do not have check in/reception facili-ties on Saturday Sunday. However, every effort will made to provide the apartment keys to clients either at airports or by caretaker of property. There will be an extra charge for this service.

Sight seeing tour operators reserve the right to change itineraries or cancel itineraries due to weather conditions, lack or minimum passengers and other unforeseen events. As far as possible the printed itineraries will be adhered to.

A full effort will be made to provide confirmations within 24 hours whenever possible. This is subject to delay over weekends - Saturday Sunday and bank holidays. All confirmations will be on time limit until a deposit or full payment is received.

3) PAYMENTS
All payments are required in British Pounds Sterling (GBP) or local currencies. Full payment is due on confirmation of services from our side, except apartments, where full payment is required on re-confirmation from your side. All reservations on time limit will automatically be cancelled if payment confirmation is not received.

4) CANCELLATION POLICY
The following cancellation policy will be adhered to very strictly.

Hotels - 24 hours prior to check in without any charge. However, certain resorts and during trade fairs hotels demand longer cancellation terms. These should either be mentioned alongside the rates or will be advised on confirmation.

Apartments/Villas - Once confirmed by you the full stay becomes NON REFUNDABLE. In case of cancellations the property managers may consider refunds if property is sold out during the dates booked by you. This is totally at property managers discretion.

Transfers - 24 hours prior to utilisation of services without any charge. No shows are charged @ 100%. It is the passengers duty to call the contact telephone provided on the confirmation in case they are unable to see the chauffeur or contact person.

City Tours - 24 hours prior to commencement of tour without any charge. Some progarmmes like night clubs require longer cancellation advice.

Coach Tours/Cruises/Rail Journeys/Packages - Once confirmed by you the tour operating company and cruise line will apply its own terms depending on the take up of the tour. General guidelines are as follows:

More then 45 days prior to depature - 10%
More then 21 days prior to departure - 20%
More then 07 days prior to departure - 50%
Less then 7 days prior to departure - 100%

Car Hire - Once confirmed by you the general cancellations terms are:(Minimum USD 50 or equivalent)

7 or more days before start date 15%
6-3 days before start date 50%
2-0 days before start date 75%